1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are accessing the services on behalf of a minor, you represent that you have the authority to do so.

Upon opting in for messages from Mercy Divine Homecare LLC, you will receive messages by automated text, phone, and email. These communications may include marketing and promotional content and information about how Mercy Divine Homecare LLC can serve my individual care needs, which may involve protected health information (PHI).

You can cancel the SMS service at any time. Simply text "STOP" to opt out of further messaging. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or (945) 295-9901.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

2. Services Provided

Mercy Divine Homecare LLC provides a range of home care services, Companionship and Socialization; Light Meal Preparation; Family Caregiver Relief; Dementia and Alzheimer's Care; Medication Reminders; Light Housekeeping and Personal Care and Daily Living.

3. Client Responsibilities

Clients agree to:

** Provide accurate and complete information necessary for the provision of services.

** Inform us of any changes in health, medications, or care needs.

** Respect the rights and dignity of our staff.

4. Fees and Payment

Services will be billed according to our published rates, which may be updated from time to time. Payments are due as outlined in your service agreement. Late payments may incur additional fees.

Our billing process is transparent and straightforward. We accept various payment methods and work closely with clients and their families to ensure a smooth financial process. Feel free to discuss specific billing questions with our dedicated team.

5. Cancellation and Rescheduling

Clients may cancel or reschedule services with a 24 hours notice. Failure to provide adequate notice may result in cancellation fees.

6. Confidentiality and Privacy

We respect your privacy and confidentiality. For privacy-related inquiries, please refer to our privacy policy: https://mercy-divine.com/privacy-policy

7. Limitation of Liability

To the fullest extent permitted by law, Mercy Divine Homecare LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
Carriers are not liable for delayed or undelivered messages.

8. Termination

We reserve the right to terminate services for any reason, including but not limited to:

Non-compliance with these Terms of Service. Failure to pay for services. Unsafe or inappropriate behavior towards staff.

9. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on our website, and continued use of our services after any modifications constitutes your acceptance of the new terms.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Texas/USA.

Any disputes arising from these terms shall be resolved in the courts located in Josephine, Texas.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Mercy Divine Homecare

314 Patina St

Josephine, TX 75189

(945) 295-9901

[email protected]